Privacy Policy
Last updated: December 11, 2025
1. Introduction
CastClip ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our podcast content generation service.
2. Information We Collect
Account Information
- Email address
- Name (optional)
- Password (encrypted)
- Payment information (processed securely by Stripe)
Content Data
- Audio files you upload
- Transcripts generated from your audio
- Generated content (show notes, social posts, etc.)
- RSS feed URLs you provide
Usage Data
- Episodes processed per billing period
- Feature usage analytics
- Error logs for debugging
3. How We Use Your Information
- To provide and maintain our service
- To process your audio and generate content
- To process payments and manage subscriptions
- To send transactional emails (welcome, episode complete, etc.)
- To improve our service and fix bugs
- To respond to customer support requests
4. Third-Party Services
We use the following third-party services to operate CastClip:
- Supabase - Database and authentication
- Deepgram - Audio transcription
- Anthropic (Claude) - Content generation
- Stripe - Payment processing
- Resend - Transactional emails
- Vercel - Hosting and infrastructure
- Sentry - Error monitoring
Each of these services has their own privacy policy governing their use of data.
5. Data Retention
We retain your audio files, transcripts, and generated content for as long as your account is active. You can delete individual episodes at any time. Upon account deletion, all your data will be permanently removed within 30 days.
6. Data Security
We implement industry-standard security measures including encryption in transit (TLS), encrypted storage, and secure authentication. However, no method of transmission over the Internet is 100% secure.
7. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Export your data
- Opt out of marketing communications
8. Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies or sell your data to advertisers.
9. Children's Privacy
CastClip is not intended for users under 18 years of age. We do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@castclip.io